I Must Garden respects and guards the privacy of each and every customer. I Must Garden has gone through great lengths to ensure that your information is secure. This includes Powerful 128 bit SSL encryption at the start of the ordering process, provided by industry leader Digicert,and PCI Compliance in accordance with the standards set forth by Visa.
The staff at I Must Garden is focused on bringing you quality products at a great price combined with a unique shopping experience. We are going to let the partners listed above handle their fields of expertise, with our close supervision of course!
These relationships took time to build and cost I Must Garden more for their industry recognition and reputation, we considers it an absolute necessity and money well spent! We hope that you do as well, and we will continue to work hard to bring you high quality products.
By using this site, www.imustgarden.com, you agree to the terms and conditions set forth in the following sections of the website.
Network Security
The privacy policy at I Must Garden is pretty straight forward.
I Must Garden does not sell or share your personal information with anyone other than the credit card processor and the shipping agency. This information is shared sparingly on an as needed basis to fulfill orders only. We will not email people unless they purchase a product, or sign up for the garden club.
I Must Garden must share your order information with our PCI Certified credit card processor. I Must Garden must do this to process your order. I Must Garden transmits this data over a Secure SSL 128-bit encryption provided by Digicert, a best in class provider of SSL's.
I Must Garden must share your address with the shipping agency, usually FedEx.
If you have any questions in regards to the privacy policy at I Must Garden please email us at customerservice@imustgarden.com
I Must Garden Promise Return Policy
I Must Garden has spent a great deal of time fully testing our products. If for any reason you are unable to get the products to work to your satisfaction please contact us. If after that you are still unsatisfied for any reason. I Must Garden will grant a full refund for the products that you purchased from I Must Garden, through www.imustgarden.com.
If you purchased your products through one of I Must Gardens Local retailer, we are sure that they have a similar return policy, and if they don't, I Must Garden will refund you the MSRP when the refund request is accompanied by a receipt.
I Must Garden Shipping Policy
All I Must Garden shipping orders are based on USPS or FEDEX.
All orders are shipped the same day if we receive the order before 4PM EST Mon-Fri otherwise within 24 - 48 hours after a successful order.
If there are problems with shipping you will be contacted by I Must Garden as soon as possible.
If unable to ship at any reason I Must Garden issues a full refund.
Network Security
I Must Garden takes network security very seriously.
I Must Garden has deployed the best in class of internet security standards in which only a portion is visible to you - the customer.
McAfee Security
McAfeeSecure performs daily security scans on all of I Must Gardens servers. McAfeeSecure categorizes threats into 5 categories from least severe to the most severe.
This means that no identified threat goes unresolved. Network administrators are notified via pager when a new threat is identified. The threat is then resolved in 24 hours.
I Must Garden deploys a DigiCert 128 and 256-bit SSL certificate. This ensures that all data transmitted from your personal computer to I Must Garden or through I Must Garden to our secure credit card processor is completely secure.
DigiCert is an industry leading retail and wholesale provider of a number of services. DigiCert's SSL Plus certificates are trusted by virtually every browser in use today, as well as dozens of smart phones and handheld computing devices.
DigiCert takes privacy seriously as well, with a comprehensive SSL approval process. This means that the SSL cannot just be purchased in an hour. DigiCert validates proof of domain ownership and organization identity, in which I Must Garden has to provide its articles of incorporation and proof of business address.
I Must Garden strictly adheres to the Federal Can-Spam Act of 2003. This means all marketing, newsletters, and product updates that I Must Garden sends out via email has been requested or authorized by the receiver. This means on all marketing, newsletters, and product updates that I Must Garden sends out via email. I Must Garden staff is composed of people just like you and we hate spam too!
I Must Garden only mails to customers that have granted us permission or expressly ordered from us.
It is simple, If you do not want our mailers, we will not send them.
However, as they only go out a couple of times a year, unlike other companies, why not sign up?
If you have any questions on I Must Gardens network security please contact us at customerservice@imustgarden.com
Thanks for visiting.
I Must Garden likes happy customers!
- I Must Garden Staff
